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Explore the Legal Framework Behind Your Account

liversport888 operates under a clear legal framework that governs your account, your data, and how we conduct ourselves on this platform.

Jurisdiction-Dependent AccessAccount Terms & ConditionsPrivacy & Data PolicyCookie Use DisclosureDispute Resolution Paths
liversport888 Explore the Legal Framework Behind Your Account
HUBUNGI KAMI

Browse Your Legal Contact Paths Here

If you need to raise a legal query, submit a data-access request, or escalate a dispute, our support team has three dedicated channels.

Live Chat Reach our compliance-aware support agents directly through the live chat window in your account dashboard. Available daily, they can log and escalate formal legal requests on your behalf.
Email Support Send written legal queries, data-access requests, or account-closure notices to our dedicated legal inbox. We respond in writing so you have a clear paper trail for all correspondence.
Help Centre Our help centre hosts the current versions of all policy documents. You can download the terms, privacy policy and cookie notice directly from there without needing to contact us first.
KESELAMATAN DAN PRIVASI

Switch On to How We Handle Your Data

From the moment you open an account, we apply structured controls over how your personal data is stored, who can access it, and when it is deleted.

Data Storage

Your personal details — name, contact info, and payment identifiers — are stored on encrypted servers. We do not sell or share this data with third parties except where required by law or to facilitate payment processing via GrabPay, Touch 'n Go, Boost dan FPX.

Cookie Policy

We use functional, analytical, and preference cookies. Functional cookies are strictly necessary for your account session; you may decline analytical and preference cookies through the cookie settings panel without affecting core account access.

Account Security

Two-factor authentication is available on all accounts and we strongly recommend you activate it. Login attempts from unrecognised devices trigger an email verification step before access is granted, protecting your account from unauthorised entry.

Data Retention

We retain account records for the period required under applicable Malaysian financial and anti-money-laundering regulations. Once that retention period expires and your account is closed, personal data is deleted or irreversibly anonymised.

Your Access Rights

You may request a copy of the personal data we hold about you at any time by contacting our legal inbox. We will deliver a structured data export within the regulatory timeframe following identity verification.

Request Changes

If any stored data about you is inaccurate, you have the right to request a correction. Submit the correction request via email support with supporting documentation and we will update our records or explain why a change cannot be made.

Get Answers to Common Legal Questions

The questions below address the legal matters our account holders ask about most frequently. If your question is not answered here, use the email support channel for a written response that becomes part of your formal record with us.

Access depends on local law and is available where Malaysian law permits. You are responsible for ensuring that your use of the platform does not contravene the laws of your specific jurisdiction before opening or maintaining an account.

We collect the name, contact details, and payment identifiers you provide at registration, plus transactional records linked to your account activity. This data is used for account management, payment processing, and regulatory compliance only.

Email our legal inbox with your account username and a form of identity verification. We will compile and deliver a structured data export to your registered email address within the timeframe required by applicable regulation.

You may request deletion of your data after account closure. We will delete or anonymise records that are no longer required by law, though we must retain certain transaction records for the period mandated by Malaysian financial regulations.

We use functional, analytical, and preference cookies. Functional cookies cannot be disabled as they power your login session. Analytical and preference cookies can be declined through the cookie settings panel accessible from your account dashboard.

Raise the dispute first through live chat or email so it is logged formally. If not resolved at that level, the matter is reviewed by our compliance team. Unresolved disputes may ultimately be referred to the applicable regulatory body under the governing law stated in our terms.

Submit a written account-closure request through email support. Any remaining verified balance will be returned to the same Touch 'n Go, GrabPay, Boost, or FPX account used for your most recent deposit, subject to standard identity verification.